My delivery didn't arrive
Deliveries come as an inventory offer from
SessionStudio Resident. Check that you did not decline
it (busy mode declines offers silently), and look in your Trash. If
the studio showed "Something went wrong", your wallet was
refunded automatically. Check the amount and try again. Still
missing? IM Angi Manners with your account email. Every
order is in our ledger and we can deliver it again.
I paid the terminal but my wallet didn't update
Only payments to the terminal count. Money sent directly to
the avatar is treated as plain money, not wallet credit. The terminal
thanks you by IM, and the studio wallet updates within seconds while
the panel is open. If you paid the terminal and see nothing after a
minute, IM Angi Manners. Payments carry transaction
ids, so nothing gets lost.
I lost my password
You reset it yourself, through Second Life. IM
SessionStudio Resident the single word
reset. It replies with a code. Enter the code in the
studio's sign-in dialog under Lost password? together with
your new password, within ten minutes. This works because your
avatar is linked to your account. Nobody at Session ever sees or
sets your password.
How do I get an invite code?
Leave your Second Life name on session.skin or IM
Angi Manners in Second Life; the code comes by IM.
One code, one account. The studio is invite-only while in beta.
What exactly gets delivered?
The full version: your face and neckshade as one tattoo layer
(BOM), and ears as a universal layer. No-transfer, wearable
on any LeLutka EvoX head. The demo: a 1024 face with a watermark
and a clean neckshade, for checking the fit. This is the same
whether you started from a photo or from a Session skin. Every item
is named "your skin's name — Session Skin Studio".
The brushes and sliders do not react
They are held while you make a face from a photo, from the moment
the photo is in until you press Save my face. You can see
them, but they open when the face is saved. To leave without saving,
press Start over, beside the text at the top of the panel.
My photo is lit from one side
In step 4, Even the light makes the broad light the same on
both halves of the face while each side keeps its own detail. The
studio measures the photo and sets it for you. If half the face is
hidden or turned away, Mirror one half copies the good half
onto the other. A hard shadow never fully goes away; what is left
is a job for the Tone fix brush after saving.
The skin around my face is lighter or darker than my face
While you make the face, Skin colour moves the skin around
your face, the ears and the neckshade toward the colour of your
photo, and Base lightness takes them a touch darker or
lighter. If the tone is far off, go back to The head and pick
another tone. After saving, the Fine-tune sliders move everything
together.
There is text around the neck in the studio. Will it be on my skin?
No. While you work, the preview shows a stamp around the neck, and
the preview texture itself does not fit a real head. Both exist so
that the skin cannot be taken from the browser. The skin that is
delivered is clean. The L$10 demo has a small watermark on one cheek
so you can still judge it; the full version has none.
Can I make skins for other people? Can I charge for it?
Yes, and yes. Use the gift delivery. The recipient gets the skin
with a note naming you as the sender. What you charge for your time
is between you and your customer. The item itself always carries
"— Session Skin Studio", so everyone can see where it was made.
Can I start from a Session skin without buying it first?
Yes. Under the Session tab you pick a face, a tone, and with or
without brows, and it opens in the studio like any other skin. You
pay at delivery, the same as for a skin made from a photo.